Shipping policy

Shipping & Order Policy

Order Confirmation

Once you place your order, you will receive an order confirmation email. This indicates that we have received your order in our system and pre-authorized your payment method for the purchase.


Order Shipment & Tracking

When your payment has been processed, your order will be shipped within three business days from the date of your order.

  • You will receive an email with your tracking information within 24 hours of shipment.


Contact Information

For questions about your order status, shipping details, or tracking:

  • Email: support@synterraliving.com