Shipping policy
Shipping & Order Policy
Order Confirmation
Once you place your order, you will receive an order confirmation email. This indicates that we have received your order in our system and pre-authorized your payment method for the purchase.
Order Shipment & Tracking
When your payment has been processed, your order will be shipped within three business days from the date of your order.
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You will receive an email with your tracking information within 24 hours of shipment.
Contact Information
For questions about your order status, shipping details, or tracking:
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Email: support@synterraliving.com